Shipping policy

Domestic Shipping Policy

We offer ground shipping only within the contiguous United States. Shipping outside the 48 contiguous states including Alaska and Hawaii is not available.

Standard transit time is 7-12 business days. All orders will be processed within 2-3 business days. You will receive a confirmation email with tracking information when your order has shipped. The tracking number will be active within 24 hours.

All prices are shown in U.S. dollars (USD). Shipping costs are determined by the total weight and final destination and will be calculated at checkout.

Duplo USA Corporation is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.